Increase the number of heart rate monitor connections

OnBeat is offered through a monthly subscription based on the number of simultaneous connections. A connection is considered one person on the screen. Once you reach your limit, you will be required to update your subscription to add more connections.

If you get an error message saying "Maximum Connections Reached," you must start subscribing to the app or update your subscription count.

Start Subscription

Visit app.onbeat.fit in any web browser to choose a plan and enter credit card information.

Upgrade/Downgrade Subscription

If you need to upgrade/downgrade your subscription, send a support request through this form with the requested change.

Visit onbeat.fit/pricing for current pricing tiers.

Refresh Simultaneous Connection License

Once you have started a subscription or your plan is updated, you may need to refresh your license count. To do so, go to the app's main menu and choose "Refresh Simultaneous Athlete Limit."